Jean is the Director of the Bonnie Ladin Union Skills Program and the Chair of the Faculty Senate. She holds a master’s degree from the University of Maryland Baltimore County in Instructional Systems Development, a BA in Communications/Journalism from Shippensburg University, and a certificate in Online Teaching from the University of California, Los Angeles, UCLA Extension. She specializes in the development and design of effective training and adult learning. She has taught union leaders and members internationally in Egypt, Jordan, and South Africa.